AEP Sustainability - Ethics & Compliance

Ethics and Compliance

At AEP, we are committed to health, safety, financial, operational and environmental compliance while holding ourselves to a high standard of ethical conduct – always doing what is right.

Our Principles of Business Conduct places responsibility for acting legally and ethically with every individual – from the Board of Directors and management to employees at all levels. We promote our Ethics Program in tandem with our culture journey, driving a culture that supports the interests of both employees and AEP by maintaining a vigilant approach to practicing compliance and acting with integrity.

In early 2021, we converted our Whistle Blower Policy into a Speak Up Policy. This updated policy encourages employees to speak up if there is a violation of the law or something that is not in alignment with our culture or ethics. We encourage employees and leaders at all levels to speak up, ask questions and report potential violations without fear of retaliation. We also revised our Political Engagement Policy and developed a new Anti-Corruption Policy. In 2021, we plan to update our Principles of Business Conduct and required training to reflect these revised policies as well as AEP’s culture transformation.

AEP Business Ethics Policies:

  • Principles of Business Conduct
  • AEP’s Speak Up Policy
  • AEP’s Employee Handbook
  • Conflicts of Interest
  • Bribes and Kickbacks
  • Gifts and Entertainment
  • Anti-Fraud
  • PII Data Privacy Protection Policy
  • Records Retention Manual
  • Antitrust

AEP’s company-wide required Ethics & Compliance training:

  • FERC Affiliate Restrictions
  • FERC Standards of Conduct
  • Principles of Business Conduct
  • Conflicts of Interest
  • The Power of Respect
  • Rules of the Road (Ohio and Texas)

The Power of Respect

In 2019, we launched a new Sexual Harassment Prevention Workshop, “The Power of Respect.” This training ties into our safety culture of “See Something, Say Something, Do Something” to go beyond compliance and to understand what it means to work in a harassment-free workplace. The sessions include interactive case scenarios tailored to fit the specific realties of the different workplaces. In response to COVID-19, these interactive, peer-facilitated training sessions were modified to a live virtual setting – allowing us to expand our geographical reach among leaders. The program was first rolled out to leaders and starting in 2021 will be offered as supplemental training for all employees, satisfying new legislative requirements in multiple states where AEP operates.

Ethics and Compliance Hotline

The Committee on Directors and Corporate Governance of the Board oversees AEP’s Corporate Compliance Program and receives regular reports from the Chief Compliance Officer. It is important for employees to feel like they have a safe space to discuss difficult topics. All AEP employees are able to report concerns anonymously or to seek guidance on ethical, safety or compliance matters through a confidential, 24/7 hotline. The number for this hotline can be found in AEP’s Principles of Business Conduct. The Concerns Line was a valuable tool for communication and support for our workforce during the pandemic and recent racial and social unrest.