AEP Sustainability - Ethics & Compliance

Ethics and Compliance

At AEP, we are committed to health, safety, financial, operational and environmental compliance while holding ourselves to a high standard of ethical conduct – always doing what is right.

AEP’s Principles of Business Conduct places responsibility for acting legally and ethically with every individual – from the Board of Directors and management to employees at all levels. We want employees to speak up, ask questions and report potential violations without fear of retaliation. We promote our Ethics Program in tandem with our Culture Journey, driving a culture that supports the interests of both employees and AEP by maintaining a vigilant approach to practicing compliance and acting with integrity. We will continue to build a reputation of trust by holding people accountable and taking appropriate actions when necessary.

In 2019, AEP’s Principles of Business Conduct training received a Silver Award from the Brandon Hall Excellence in Learning program in the Best Advance in Compliance Training category for our compliance training program. This award recognizes superior programs that are intended to meet a compliance business objective.

AEP Business Ethics Policies:

  • Principles of Business Conduct
  • AEP’s Whistleblower Protection Policy
  • AEP’s Employee Handbook
  • Conflicts of Interest
  • Bribes and Kickbacks
  • Gifts and Entertainment
  • Anti-Fraud
  • PII Data Privacy Protection Policy
  • Records Retention Manual
  • Antitrust
  • No-Conduit Rule
  • Security Information Classification Standards
  • Appropriate Use of Company Assets
  • Prohibition Against Pornography and Offensive Material Policy
  • Social Media Policy
  • Insider Trading Policy
  • Policy Development & Maintenance Policy
  • Policy Against Retaliation

The Committee on Directors and Corporate Governance of the Board oversees AEP’s Corporate Compliance Program and receives regular reports from the Chief Compliance Officer. All AEP employees are able to report concerns anonymously or to seek guidance on ethical, safety or compliance matters through a confidential, 24/7 hotline. In 2019, there were a total of 281 Concerns Line Calls, a decrease of 3% from the previous year.

Beginning in 2019, we require all employees to complete an annual conflict of interest training and disclosure survey. This process of soliciting potential conflicts of interest is centralized and documented electronically, allowing our Ethics & Compliance department to review and clear (or flag) conflicts as needed. We share learnings with employees and managers to encourage and set clear expectations for ethical behavior.

In 2019, we launched a new Sexual Harassment Prevention Workshop, “The Power of Respect,” and began training supervisors across AEP. This training ties into our safety culture of “See Something, Say Something, Do Something” to go beyond compliance and understand what it means to work in a harassment-free workplace. In addition to the interactive, peer-facilitated training, we provide supervisors with a toolkit to encourage workplace culture discussions. By the end of 2020, all supervisors will attend a workshop, and we will begin training all employees.

Companywide Required Training:

  • FERC Affiliate Restrictions
  • FERC Standards of Conduct
  • Principles of Business Conduct
  • Conflicts of Interest