AEP Sustainability - Performance

Safety & Health Performance

We are making steady improvement on our journey to achieving Zero Harm. We are on a journey with no end and can’t afford to take our eyes off the ball for a single second. In 2018, 11 fewer employees and contractors were injured, and more than 80 percent of AEP work reporting locations did not experience a DART (Days Away, Restricted or Job Transfer) event.

2018 Safety & Health Performance Overview:

  • The DART rate for AEP employees was 0.393 compared with 0.445 in 2017.
  • We calculate a combined DART rate for employee and contractor performance, which gives us a total picture of the progress our entire workforce is making toward Zero Harm. The combined DART rate was 0.446 compared with 0.507 for 2017.
  • AEP contractors’ DART rate for 2018 was 0.507 compared with 0.582 for 2017. There was additional focus on contractor safety in 2018, which will continue.
  • In 2018, AEP employees and contractors experienced 161 DART events compared with 172 in 2017.
  • The severity days/rate for 2018 was 17.568, a reduction from 22.324 in 2017. The severity rate is meant to show how critical each injury and illness is. The concept is that an employee who must miss time from work or be restricted in their activity to heal and recover has a more severe injury or illness than one who can immediately return to work.

We are proud of the progress we have made so far; however, we know that reaching Zero Harm takes persistence and continued effort. No single solution or activity will improve AEP’s safety and health performance. However, we are confident that the programs, policies and procedures we have in place will make a positive difference in the lives of our employees, contractors and their families.

Managing Performance

Internal audits of our safety and health management system and compliance processes are part of our quest for Zero Harm. The audits help flag potential hazards that could lead to harm, allowing us to take proactive corrective and preventive action. In 2018, we audited safety and health programs at more than 50 locations. We share the audit results with business unit leaders and safety professionals across the company to leverage best practices and lessons learned.

Assessing Effectiveness

We want to take every opportunity to get better at what we do and learn how we can work safer. This is why Safety and Health and AEP Texas are partnering on a pilot to set up an assessment process. It looks at how we use our skills and training, along with critical safety measures and protections, to influence the outcome of our work. We’ll take what we learn to create a framework for an assessment standard that can be applied to a variety of tasks across all business units.